Specialty care programs elevate the quality of care, cost efficiency, and patient satisfaction by allocating resources systematically and strategically to serve high-risk patients. Within KP, an integration of people, processes, and technology is utilized to establish and expand population-focused specialty care services.

Citation: Botts SR, Gee MT, Chang CC, Young I, Saito L, Lyman AE Jr. Design and implementation of population-based specialty care programs. Am J Health Syst Pharm. 2017 Sep 15;74(18):1437-1445. doi: 10.2146/ajhp161016. PMID: 28887345.